What is Patient Perfect?
Patient Perfect isn’t another booking platform; it’s a loyalty and engagement solution designed to improve client retention, generate recurring revenue streams, gain new clients by referral and keep your clinic front of mind for your clients.
By combining automated rewards, personalised engagement, and smart automation, Patient Perfect turns routine interactions into opportunities to delight your patients and grow your clinic.
How does it work?
Patient Perfect takes care of the little things so you can focus on what you do best: delivering amazing results. Key features include:
- Automated loyalty and referral programs: Keep your clients coming back with rewards that truly matter. Whether it’s rewards for repeat visits, exclusive perks for referrals, or a treat to re-engage patients who have not booked in a while, Patient Perfect helps you build loyalty effortlessly.
- Memberships and ‘beauty bank’: Generate recurring revenue and increase client spend through flexible memberships. A high engaging client interface, and no admin for you to manage.
- Flexible finance options: Empower your patients with flexible payment choices, including Buy Now, Pay Later—with no late fees or surprises. This feature removes financial barriers, making it easier for clients to access the treatments they want while spreading out the cost over time.
- Personalised client engagement: Imagine sending tailored offers that resonate with each client—whether it’s a birthday reward, a treatment reminder, or a loyalty discount. Patient Perfect helps you design personalised programs that make every patient feel like they’re part of something special.
- E-Commerce: Sell and Promote 24/7: Imagine your clinic’s services, packages, and products available to clients anytime, anywhere. With Patient Perfect’s built-in e-commerce capabilities, you can sell treatments, promote bundles, and generate revenue 24/7—even when your doors are closed. This ensures your clients can act on their excitement immediately, whether they’re purchasing a package or accessing a special offer.
- Insightful analytics: Make smarter decisions with real-time insights into your clinic’s performance. Understand what’s working, track patient trends, and fine-tune your approach to maximise growth.
Why does it matter?
In today’s competitive aesthetics market, it’s not enough to provide great treatments—you need to stand out. Patient Perfect helps your clinic do just that by creating an unforgettable experience that clients can’t wait to share with others.
- Increase retention: Patients who use your clinic’s app return three times more frequently each year compared to before the app’s launch.
- Increase client spend: Engaging your client, mobile first, getting them coming back more regularly, trying new treatments and subscribing to monthly memberships.
- Delight your clients: When patients feel valued, they’re more likely to stay loyal and spread the word.
- Streamline your workflow: Save time with automation that handles communication, reminders, and rewards.
- Fuel growth: With tools for retention, referrals, and analytics, Patient Perfect empowers you to grow sustainably.
- Build lasting relationships: Personalised touchpoints strengthen trust and keep patients engaged.
The result? A thriving, connected clinic
With Patient Perfect, you’re creating a clinic that clients love to visit, recommend, and return to time and time again. By focusing on meaningful engagement and delivering a flawless patient experience, you’ll not only retain loyal clients but also attract new ones who are excited to be part of your community.
Patient Perfect isn’t just software - it’s a partner in your clinic’s success, helping you create deeper connections, deliver exceptional client experience, make smart commercial decisions and stand out in the aesthetics industry.
