When our founder Courtney Le Borgne interviewed Eleanor Hart, the founder of Hart Medical, she was instantly impressed by the entrepreneurial flair of Hart Medical.
Hart Medical is ahead of the curve and creating a full sensory and lifestyle driven experience in London’s Mayfair.
Founded in 2023, with its first space opening in 2024, Hart Medical has rapidly established itself as a leader in advanced aesthetic treatments while embracing a holistic, experiential approach to patient care. Just one year later (!!), Hart Medical is already going through a significant renovation, and we’re excited to share the story so far.
Founder of Hart Medical, Eleanor Hart initially launched with a core focus on skin treatments and injectables, becoming an early adopter of regenerative injectables such as Bio-Filler and Polynucleotides. However, a key turning point in Hart Medical’s evolution was the introduction of energy-based devices, which significantly expanded its therapeutic scope.
In a complex and competitive market, Eleanor was passionate that selecting the right device was crucial. The ALMA Harmony XL Pro was chosen for its versatility, offering over 65 FDA-approved clinical indications, including IPL/DyeVL, fractional ablative, ND-Yag, Erbium Glass, and Near Infra-Red. This allowed Hart Medical to treat a vast range of skin concerns across all skin types. By early 2025, the clinic further expanded its offerings with two new energy-based platforms from BTL - Emsculpt NEO and Exion - enabling greater integration of body-focused treatments.
Image credit: www.zynkdesign.com
A major part of Hart Medical’s growth strategy has been its ability to position itself as a sought-after destination for brand partnerships and exclusive events. Leveraging strong industry relationships, the clinic has become the go-to space for premium FMCG brands to host launch events and engage with both the British press and their loyal audiences.
The clinic has collaborated with leading names such as Susanne Kaufmann, AKT, REFY, and most recently, MERIT. Not only has Hart Medical hosted external brand takeovers, but it has also curated its own thought-leadership events. One standout moment was the exclusive masterclass for press and key opinion leaders in collaboration with SkinCeuticals to launch the PTIOX serum.
Beyond physical events, Hart Medical has also harnessed the power of podcasts to extend its reach and credibility. Education is at the core of the clinic’s ethos, and founder Eleanor has been featured on both industry-specific podcasts and mainstream conversational shows like NewlyWeds and Wednesdays Podcast, offering insight into aesthetics and holistic wellness.
Image credit: www.zynkdesign.com
Set for completion in June 2025, Hart Medical’s upcoming expansion will redefine the concept of an aesthetic clinic. The newly designed space will feature a concept retail area, exclusively launching to the ‘Hart Collective’ community. This curated retail experience will showcase lifestyle, wellness, and beauty brands, rotating quarterly to introduce clients to new and niche purpose-driven products, with core brands having a permanent presence.
One of the most exciting additions will be the ‘Matcha Hatch,’ a first-of-its-kind concept in Mayfair Quarter. This innovative feature will serve a curated selection of adaptogenic beverages, inviting both clients and passersby to immerse themselves in a wellness-driven experience within the hidden mews of Mayfair.
The expansion also includes new treatment rooms to accommodate Hart Medical’s growing team of experts, as well as a Longevity Vault—a hidden sanctuary offering cutting-edge longevity and wellness therapies. This exclusive retreat will be embedded with healing crystals and red light panels, providing a deeply immersive and restorative experience for clients.
Image credit: www.zynkdesign.com
Hart Medical’s expansion is more than just an increase in physical space—it’s a bold move towards redefining what an aesthetic clinic can be. By incorporating service-driven experiences, expert-led education, and a conscious community of beauty and wellness consumers, Hart Medical is setting a new benchmark in the industry.
As the Matcha Hatch prepares to open its doors for summer 2025, one thing is clear: Hart Medical isn’t just offering treatments; it’s curating a lifestyle.
Hart Medical’s founder Eleanor will be attending the Hosted Aesthetics event to further enhance the clinic offering.